Identity Verification for Insurance

Insurance Identity
Verification for Safer
Policies and Claims

okID simplifies insurance identity verification for applications, claims, and policy changes. Verify policyholders in seconds using okID Wallet or regional eIDs with automated document and biometric checks when full onboarding is needed.

insurance identity verification
Trusted By Enterprises

Proven Trust Across
Insurance Workflows

okID delivers insurance identity verification tools that support faster onboarding, reliable claimant checks and fewer manual verification tasks.

99.9%
Platform Availability
2,000+
Financial Networks Connected
<1 sec
Verification Response Time
95%+
Verification Accuracy
Our Solutions

Protect Every Policy from
Identity Fraud

Apply identity verification for insurance across customer onboarding, claims,
payouts and account changes without creating unnecessary friction for
legitimate policyholders.

Fraud Prevention

Detect synthetic identities, impersonation and forged documents before they lead to fraudulent policies, claims or payouts.

KYC & eID Verification

Run configurable policyholder and beneficiary identity checks using reusable eIDs or document scans with risk screening and review options where required

Digital Onboarding & okID Wallet

Create fast digital insurance onboarding for remote applications by letting returning users verify via okID Wallet, reducing document handling and customer drop-off.

Account Takeover Prevention

Strengthen policyholder account protection with biometric and okID Wallet re-verification during recovery, payment changes and sensitive policy updates.

How It Works

How okID Verifies
Policyholders and Claimants

Choose the right verification path based on the customer’s available credentials.
okID Wallet users can complete verification at Step 2 or undergo a quick
biometric re-check, while document-based verification continues through Steps
3 and 4 to confirm physical presence and match the person to their ID.

Verification options: okID Wallet, Regional eID or traditional document verification
Document verification panel with extracted full name, nationality, date of birth and document number
Live biometric capture confirming the claimant is physically present
Face match comparing the document portrait with the live capture of the policyholder

1. Select okID Wallet, Regional eID, or Collect Details

The policyholder or claimant chooses fast verification via okID Wallet or a regional eID, or provides the required information for traditional document verification.

2. Verify Identity Documents or Wallet Credentials

Authenticate submitted passports or IDs, or verify okID Wallet credentials or regional eIDs (iDIN, itsme) to extract trusted identity information. okID Wallet users can complete verification at this stage or undergo a quick biometric re-check when needed.

3. Confirm Physical Presence

Document path only: Use a live biometric check to confirm the claimant is physically present and detect photos, replays, spoofing, or deepfakes.

4. Match the Person to Their ID

Document path only: Compare the live face with the verified document portrait to confirm that the policyholder or claimant matches the identity document.

Related Products

Build the Insurance
Verification Flow You Need

Combine identity verification solutions for insurance from reusable okID Wallet
credentials to document biometrics to protect policyholder journeys.

FAQ

Questions About
Insurance Identity
Verification

Find answers about policyholder onboarding, claims, beneficiaries, KYC, biometrics, okID Wallet, eID integration, and identity fraud prevention.

Still have a question? Ask a Question

Yes. Insurers can reverify a claimant before processing a claim or payout using verified okID Wallet credentials or a quick biometric re-check.

okID Wallet allows policyholders to reuse verified okID Wallet credentials, enabling 1-click authorization without re-scanning ID documents.

Yes. okID supports regional eIDs (iDIN, itsme), allowing insurance customers to verify using supported regional eID methods.

Yes. okID can connect with existing onboarding, policy administration, claims and review workflows through its available integration options.

Supported verification methods depend on the configured workflow, document coverage, and the country or jurisdiction where verification takes place. Coverage can include thousands of international passports and IDs alongside regional eIDs (iDIN, itsme).

Yes. Insurers can configure identity checks and additional risk screening according to the policy, customer risk and applicable requirements.

Completion time depends on the required checks, document quality and whether the result needs additional review.

Yes. Insurers can adjust verification requirements for claims, payouts, account recovery, payment changes and other sensitive actions.

Get started

Verify Customers Faster.
Stop Fraud Earlier.

Use okID Wallet, eID integration, and advanced identity verification to confirm
genuine customers, reduce identity risk, and keep legitimate policyholders
moving.