The patient submits their information and identity document through a digital workflow. Document checks, face matching and liveness detection can then confirm that the person is real and connected to the identity provided.

Verification can be used during registration, telehealth onboarding, patient portal enrollment, prescription requests and other services that require greater confidence in a patient’s identity.

Yes. okID can be integrated with patient portals, telehealth platforms and existing digital intake workflows through its available integration options.

Accepted documents depend on the countries, document types and verification rules configured for the workflow.

Document checks, biometric matching and fraud signals can expose stolen documents, identity inconsistencies and impersonation attempts before access is granted.

Yes. Healthcare providers can combine Document Verification, Face Liveness Detection and Biometric Face Recognition in a single patient verification flow.

Completion time depends on the checks selected, the quality of the submitted document and whether the result requires additional review.

The workflow can return a failed or review result. The organization can then request another attempt or send the case through its manual review process.

Patient data is processed through secure verification workflows and handled according to okID’s documented security and data protection controls.

Yes. Healthcare organizations can adjust the required checks based on the service, patient risk, jurisdiction and desired level of identity assurance.

Yes. A configurable verification flow can support remote registration as well as assisted digital check-in at a healthcare location.

Automated document, liveness and biometric checks can reduce routine manual work while sending exceptions or uncertain results for further review.