بياناتك، مسؤوليتنا
نظرة عامة على كيفية تعاملنا بشكل مسؤول مع البيانات الشخصية لزوار موقعنا وشركائنا والمشتركين.
آخر تحديث: 09 فبراير 2026
بيان الخصوصية لشركة بلوم ب.ف.
تنطبق هذه السياسة الخاصة على معالجة البيانات الشخصية لزوار الموقع، وجهات الاتصال التجارية، والآفاق، والمشتركين في النشرة الإخبارية.
البيانات الشخصية التي نقوم بمعالجتها
تعالج بلوم بياناتك الشخصية لأنك تستخدم خدماتنا، وتقدمها لنا مباشرة، و/أو تتلقى نشراتنا الإخبارية. فيما يلي نظرة عامة على البيانات الشخصية التي نعالجها من أجل اتصالاتنا الخارجية: اسم الشركة، الاسم الأول، الاسم الأخير، الجنس، الوظيفة، عنوان البريد الإلكتروني، ورقم الهاتف.
2.1 Website visitors
When you visit our website, we process:
-
IP address;
-
browser and device information;
-
operating system information;
-
website usage information;
-
technical log data;
-
cookie and tracking information.
2.2 Contact forms, leads and prospects
When you submit a contact form, request a demo, register for an event, subscribe to communications, or otherwise provide your details in connection with Bluem’s products or services, we process:
-
first and last name;
-
company name;
-
job title or position;
-
business email address;
-
business telephone number;
-
communication preferences;
-
correspondence;
-
information submitted through forms;
-
interaction history with Bluem communications, campaigns, events, and sales activities.
2.3 Newsletter subscribers
If you subscribe to our newsletter, we may process:
-
name;
-
email address;
-
subscription preferences;
-
interaction data relating to newsletters and communications.
2.4 Sensitive personal data
Bluem does not intentionally collect or process special categories of personal data, such as information relating to health, religion, political opinions, ethnic origin, or similar sensitive information.
البيانات الشخصية الخاصة و/أو الحساسة التي نعالجها
3.1 Purpose of processing
Bluem processes personal data of website visitors to:
-
operate and secure the website;
-
improve website functionality and user experience;
-
analyse website performance and usage;
-
prevent misuse, fraud, and security incidents;
-
comply with legal obligations.
3.2 Legal basis
Bluem processes website visitor data on the basis of:
-
legitimate interest (Article 6(1)(f) GDPR); and
-
consent (Article 6(1)(a) GDPR) where required for non-essential cookies and similar technologies.
3.3 Cookies and similar technologies
Bluem uses cookies and similar technologies to ensure the website functions correctly, improve website performance, understand website usage, and support marketing and communication activities.
Cookies may include:
-
strictly necessary cookies;
-
analytics cookies;
-
preference cookies;
-
marketing and advertising cookies.
Where required by law, Bluem requests your consent before placing non-essential cookies.
You can manage your cookie preferences through our cookie settings tool and browser settings.
لأي غرض وعلى أي أساس نقوم بمعالجة البيانات الشخصية
4.1 When do you become a lead or prospect?
You become a lead or prospect when you:
-
submit a contact form;
-
request information or a demonstration;
-
download content;
-
subscribe to marketing communications;
-
otherwise provide your contact details in relation to Bluem’s products or services.
4.2 Purpose of processing
Bluem processes personal data of leads and prospects to:
-
respond to requests and enquiries;
-
provide requested information;
-
maintain CRM records;
-
manage sales and marketing activities;
-
provide information about products and services;
-
invite individuals to relevant events and webinars;
-
maintain business relationships;
-
keep contact information accurate and up to date.
Communications may include information relating to FinTech developments, online payments, direct debit authorisations, e-invoicing, identification services, digital signing, product innovations, brochures, events, and offers.
4.3 Legal basis
Bluem processes personal data of leads and prospects on the basis of:
-
consent (Article 6(1)(a) GDPR);
-
legitimate interest (Article 6(1)(f) GDPR); and
-
performance of a contract (Article 6(1)(b) GDPR), where applicable.
اتخاذ القرار التلقائي
لا تتخذ بلويم قرارات تستند إلى معالجة آلية يمكن أن تكون لها عواقب كبيرة على الأفراد. تستخدم بلويم نظام تسويق البريد الإلكتروني سبوتلر (www.spotler.nl) لإرسال نشراتها الرقمية. مدة احتفاظنا بالبيانات الشخصية: لا نحتفظ بالبيانات الشخصية لفترة أطول من اللازم. وهذا يعني أننا نحتفظ ببياناتك حتى:
مشاركة البيانات الشخصية مع أطراف ثالثة
تشارك Bluem المعلومات مع الأطراف الثالثة فقط إذا كان ذلك ضروريًا لتنفيذ اتفاقنا معك أو الامتثال لالتزام قانوني.
عرض أو تعديل أو حذف البيانات
Bluem does not retain personal data longer than necessary for the purposes for which it was collected.
7.1 Leads and prospects
If there has been no relevant activity, interaction, communication, or engagement for a period of 12 months, Bluem will delete, anonymize, and/or otherwise remove personally identifiable information unless another lawful basis requires retention.
7.2 Newsletter subscribers
Personal data is retained until:
-
you unsubscribe;
-
you withdraw consent; or
-
the data is otherwise no longer required.
7.3 Customers and business contacts
Personal data may be retained for the duration of the customer relationship and for any period required to comply with legal, contractual, financial, administrative, or regulatory obligations.
Personal data is periodically reviewed and deleted, anonymised, or updated when no longer necessary.
كيف نؤمن البيانات الشخصية
تأخذ شركة بلوم حماية بياناتك على محمل الجد وتنفذ تدابير مناسبة لمنع الإساءة، الفقد، الوصول غير المصرح به، الكشف غير المرغوب فيه، والتغييرات غير المصرح بها. إذا كنت تشك في أن بياناتك غير مؤمنة بشكل صحيح أو إذا كانت هناك دلائل على إساءة الاستخدام، يرجى الاتصال بخدمة العملاء الخاصة بنا أو عبر info@bluem.nl. لقد اتخذت بلوم التدابير التالية لتأمين بياناتك الشخصية:
9. International transfers
Where personal data is transferred outside the European Economic Area, Bluem will ensure appropriate safeguards are implemented in accordance with applicable data protection laws.
10. Children
Bluem’s services and website are intended for business users.
Bluem does not knowingly collect personal data from children under the age of 16. If you believe that personal data of a child has been provided to Bluem without appropriate consent, please contact us so that the information can be removed.
11. Security
Bluem takes the protection of personal data seriously and implements appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification.
These measures may include:
-
firewalls and security monitoring;
-
anti-malware protection;
-
TLS encryption for secure internet connections;
-
access controls and authentication measures;
-
DKIM, SPF, and DMARC email security standards;
-
DNSSEC domain security measures.
12. Automated decision-making
Bluem does not make decisions based solely on automated processing that produce legal effects or similarly significant consequences for individuals.
13. Your rights
Subject to applicable law, you may have the right to:
-
access your personal data;
-
correct inaccurate personal data;
-
request deletion of personal data;
-
request restriction of processing;
-
object to processing;
-
withdraw consent;
-
request data portability;
-
lodge a complaint with a supervisory authority.
To exercise your rights, please contact us using the contact details below.
To protect your privacy, Bluem may request information necessary to verify your identity before processing a request. Bluem will respond in accordance with applicable legal requirements.
If you believe that Bluem has not handled your personal data correctly, you may lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
14. Contact details
Bluem B.V.
Smallepad 30
3811 MG Amersfoort
The Netherlands
Website: https://www.bluem.nl
Telephone: +31 85 2220400
Privacy contact / Data Protection Officer: privacy@bluem.nl
15. Changes to this Privacy Policy
Bluem may update this Privacy Policy from time to time. The most recent version will always be available on our website.